I wrote this to bring together what I've learned leading commercial teams across enterprise software, SaaS, managed cloud and infrastructure businesses — nine connected disciplines, from market focus through implementation, with the templates I actually use.
No email address, no payment, no follow-up sequence. Download it, use it, and if it's useful, that's the whole point.
↓ Download the playbook (PDF)Nine connected disciplines, one commercial and customer system.
I've spent the past 11 years in senior commercial leadership, leading teams of up to 18 people across businesses generating roughly £40 million to £90 million in annual revenue, including private equity ownership and acquisition integration. My background spans enterprise software, SaaS, managed cloud, data centres, critical infrastructure and data services, working with customers from smaller businesses to Fortune 500 organisations.